How to Win Back Lost Customers
Posted on September 23, 2013

Abraham Lincoln is quoted as saying that “…you can’t please all of the people all of the time.” That saying is just as true today, particularly in business, as it was back then. It’s a fact; you will lose customers. Some will be due to factors beyond your control, while others are your responsibility. The big variable, in all reality, is how you respond to those customers who leave. How can you win back your lost customers ?

By treating each and every customer as a vital and valued part of your business, you spread the message that customer service is important to your company. Don’t underestimate the power that a regained customer who was once lost can have on your marketing efforts.

 

Tags: Staff, Lost Customers, Communicate,